Refund policy

At Legends of Legacy, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help.

Returns

• Eligibility for Return:
• Items must be returned within 30 days of the purchase date.
• Items must be in their original condition, unworn, unwashed, and with all original tags attached.
• Proof of purchase is required for all returns (receipt or order confirmation).
• Non-Returnable Items:
• Items marked as final sale or clearance.
• Gift cards.
• Customized or personalized items.
• Intimate apparel (e.g., underwear).
• Return Process:
• To initiate a return, please contact our customer service team at [Customer Service Email/Phone Number] with your order number and the reason for the return.
• Once your return request is approved, you will receive a return authorization number and instructions on how to send your item back to us.

Please ensure the return package is securely packaged to prevent damage during shipping.

Refunds

• Refund Processing:
• Once we receive your returned item, we will inspect it and notify you that we have received your return.
• If your return is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain number of days, depending on your card issuer's policies.
• Shipping Costs:
• Original shipping costs are non-refundable.
• Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.

Exchanges

• Eligibility for Exchange:
• Items can be exchanged within 30 days of the purchase date.
• Items must be in their original condition, unworn, unwashed, and with all original tags attached.
• Proof of purchase is required for all exchanges (receipt or order confirmation).
• Exchange Process:
• To initiate an exchange, please contact our customer service team at info@eatwithlegends.com with your order number and the details of the item you wish to exchange.
• Once your exchange request is approved, you will receive instructions on how to send your item back to us.
• Please ensure the exchange package is securely packaged to prevent damage during shipping.

Damaged or Defective Items

• Reporting Damaged or Defective Items:
• If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the item at info@eatwithlegends.com with your order number and photos of the damage or defect.
• We will work with you to resolve the issue promptly, either by offering a replacement or a refund.

Contact Us

If you have any questions about our refund policy, please contact us:

• Email: info@eatwithlegends.com
• Phone: 318.560.9986
• Address: 3000 Knight Street Building 5 Suite 215 Shreveport, LA 71105

Thank you for shopping with Legends of Legacy. We appreciate your business and are committed to providing you with high-quality products and excellent customer service.